Having trouble joining your meeting?
Check out the step-by-step guide below.

  • If joining from a mobile Device

    • If you are joining from a mobile device (Android smartphone/tablet, Apple iPhone/iPad) then it will simply prompt you to download the Zoom Cloud Meetings app from the App/Play Store.

    • If joining from a computer

      • When entering a Zoom meeting for the first time from a computer you will need to download a small application file. This process is easy to complete on all commonly used browsers. The example below is shown using Google Chrome.

Google-Chrome-Zoom-Install.png

Google Chrome should automatically download the file and point to it as shown above. Clicking on the Zoom_launcher.exe file will install Zoom, there will be a short pause before a blue progress bar appears indicating the installation.

Just before entering the meeting, you will be prompted to enter a display name. Please use your full name.

enter zoom name.png